10 · Growth Playbook

What do we actually do, and what is it worth?

Expected actives recompute from the conversion assumptions. Move them and the ranking changes.

Plays on the board

6

Across product, growth and marketing

Expected actives if all run

modeled

3.55M

46.3% of the headroom

Headroom remaining after

modeled

4.1M

Cardholders still untouched

Calculator

Play table

modeled
PlaySegmentLeverChannelOwnerReachConversionExpected actives
#1Credit-graduated re-invite

They already wanted in and were turned away; the only barrier left is knowing they qualify.

Credit-graduatedSoft-pull re-check and personal "you're in" messageSMS, WhatsApp, pushGrowth6.0M14.0%0.84M
#2Lapsed win-back

Cheapest addressable pool: they installed once and the product has changed since.

Lapsed prime"What's new" creative to uninstall cohortsMeta custom audiencesGrowth9.0M7.0%0.63M
#3Co-brand stacking

Loyalty sits with the partner, not the issuer — ride it instead of fighting it.

Co-brand shopperStack CRED rewards on co-brand spendPartner apps, in-appProduct5.5M11.0%0.60M
#4Young high earner path

Thin files fail the gate today and become prime members within two years.

Young high earnerCredit-building path and UPI on creditInstagram, LinkedInProduct3.5M16.0%0.56M
#5SBI Card push

SBI is the fastest-growing card base and the weakest CRED penetration.

PSU / tier-2 carderVernacular creative and SBI-specific remindersVernacular YouTube, ShareChatMarketing9.5M5.0%0.48M
#6Bank-app switchers

The largest pool is habit, not loyalty — it needs a switching reason before media.

Virgin primeMulti-card due-date view and hidden-charge detectionProduct, YouTube, MetaProduct11.0M4.0%0.44M

Why it mattersRanking is live, and it keeps favouring the same thing: winning back people CRED already acquired costs a fraction of chasing a bank-app user, because the bank's own app is where habit, not preference, holds them. The top three here are the three on screen 1.

Sequencing

What to do first

Do this quarter

1.95M actives

High impact, low effort — campaigns you can ship with what already exists.

  1. Credit-graduated re-invite0.84M

    Growth · effort 2/5 · impact 4/5

  2. Lapsed win-back0.63M

    Growth · effort 2/5 · impact 4/5

  3. SBI Card push0.48M

    Marketing · effort 3/5 · impact 4/5

Line up for next quarter

0.44M actives

High impact but real build effort — start scoping now.

  1. Bank-app switchers0.44M

    Product · effort 4/5 · impact 5/5

Easy filler

1.17M actives

Cheap to run, modest return. Useful between bigger pushes.

  1. Co-brand stacking0.60M

    Product · effort 3/5 · impact 3/5

  2. Young high earner path0.56M

    Product · effort 3/5 · impact 3/5

Park it

0.00M actives

Expensive and unproven. Revisit once the survey lands.

  1. Nothing here right now.

Why it mattersSorted by expected actives per unit of effort. Do the top box this quarter and leave the bank-app switcher to product.